Before travelling to Brazil

Will Brazil require a visa for international visitors during the 2014 FIFA World Cup Brazil?

Visas will not be required for visitors from countries with which Brazil maintains exemption agreements for tourist visas. International visitors that would normally require a visa to travel to Brazil will still need to obtain one for the 2014 FIFA World Cup. The difference is that tourist visas for spectators will be free and may be requested simply by presenting the game tickets or documentation establishing ties with FIFA events. World Cup visitors will also have priority service in Brazilian Consulates and Embassies. To find out if your country has an exemption agreement for visas with Brazil, please refer to the General Visa Regime Framework website. (Source: Brazilian Ministry of External Relations)

Where can I get a visa for Brazil?

Visas are issued at Brazilian Consulates or the Consular Section of a Brazilian Embassy. The full list of Brazilian Consulates and Embassies is available at this link. International visitors that require a visa must apply for a visa at a Brazilian Consulate or Embassy abroad prior to their trip. Visas will not be issued upon arrival in Brazil. (Source: Ministry of External Relations of Brazil)

For how long will the visa be valid?

The visa can be used for entry into Brazil until the last day of the event (July 13, 2014), and is valid for use until December 31, 2014. The visa allows for multiple entries into the country, and its bearer may remain in Brazil for no more than 90 days after the first entry. The period of stay is not extendable. (Source: Brazilian Ministry of External Relations)

What documentation do I need to apply for a visa?

International visitors will need to submit (to the Consulate or Consular Section of their respective Embassy): the duly filled visa application form (available online at https://scedv.serpro.gov.br/frscedv/index.jsp), a passport valid for no less than the next six months and the game ticket or documentation proving ties with the 2014 World Cup. (Source: Brazilian Ministry of External Relations)

How long does it take for a Brazilian visa to be issued?

Visas for FIFA events in Brazil will be issued on a priority basis. The timeframe to issue a visa can vary from country to country, but usually takes between 1 to 10 business days. (Source: Ministry of External Relations of Brazil)

Do visitors need to take any vaccinations or specific healthcare measures before entering Brazil?

Brazil does not require an International Certificate of Vaccination or Prophylaxis for entry into the country. Travelers are encouraged, however, to ensure their routine immunizations are up to date (as recommended by their country of origin), since it is an effective and safe measure for the prevention of various diseases. It is also important that travelers take yellow fever vaccination 10 days before visiting forested areas or participating in ecotourism or rural tourism activities. Although cases of measles or rubella do not occur in Brazil, these diseases are present in other countries. Therefore, it is recommended to be vaccinated against them. (Source: Brazilian Ministry of Health)

Can travelers enter Brazil carrying medications?

Medications brought by travelers to Brazil may be subject to health inspection. Therefore, travelers are advised to bring their relevant prescription(s), to have sufficient supplies of medications to last the duration of their trip, and to travel with medications in their hand luggage. It is also recommended that medications are kept in their original packaging for better identification purposes. (Source: Internal Revenue Service of Brazil)

Is travel insurance compulsory?

No. When buying a ticket, foreign visitors are not obligated to purchase travel insurance; these services are additional and optional. (Source: Passenger's Guide)

What currencies are accepted in Brazil?

The legal currency of Brazil is the real (R$). The currency was first issued in 1994. In 2010, the real bills were re-issued with a new design and security features. The new version (The Second Family of the Real) will gradually replace the earlier one (The First Family of the Real). Until this happens, both versions will remain valid. Currency - Frequent  Asked Questions

Where can I buy Brazilian reais before travelling?

Reais can be obtained at banks and exchange houses abroad. The foreign exchange rate is published daily in newspapers and on specialized websites. (Source: Central Bank of Brazil)

Do different rules apply with respect to the boarding of foreign passengers?

Authorities will check non-Brazilian passengers for the following official documents: passport; foreigner's identity card - CIE (RNE) - in accordance with international agreements signed by Brazil; and other travel documents provided for in international agreements signed by Brazil. In the case of foreign visitors travelling domestically in Brazil, documentation confirming application for a CIE issued by Brazil’s Federal Police Department may also be accepted temporarily for a maximum period of 180 days. (Source: Infraero)

In Brazil

What types of goods are prohibited from entering and exiting Brazil?

The following goods are subject to special restrictions by the authorities: live animals, animal and vegetable products, weapons and ammunition, equipment, and other products that can affect public health, safety and the environment.
Travelers cannot bring the following items into Brazil, among others, as they are forbidden:
- cigarettes and drinks manufactured in Brazil exclusively intended for sale abroad;
- cigarettes of brands that are not sold in the country of origin;
- toys, replicas and imitations of firearms;
- animal species of wildlife without a license and technical report issued by the Ministry of Environment of Brazil;
- products containing genetically modified organisms;
- pesticides, their components and related products;
- goods that go against community standards and morals, or are detrimental to health or public order;
- narcotics or drugs;
- foreign goods with falsified or adulterated key features that prevent or hinder their identification.

Attention: The goods listed above will be seized by customs authorities if brought to Brazil. Travelers may also, as appropriate, be subject to arrest by Brazilian authorities and prosecution under civil and criminal law should the above restrictions be violated. For more information, please visit http://www.receita.fazenda.gov.br/Principal/Ingles/Versao2/default.asp (Source: Internal Revenue Service of Brazil)

What animal/agricultural products cannot enter Brazil without prior authorization from Brazil’s Ministry of Agriculture, Livestock and Supply (MAPA)?

- Fresh fruits and vegetables;
- insects, snails, bacteria and fungi;
- flowers, plants or parts thereof;
- bulbs, seeds, seedlings and cuttings;
- cigars;
- tobacco for hookah containing honey in its composition;
- pets, such as dogs and cats, without an International Animal Health Certificate as they can transmit rabies and other diseases;
- domestic and wild birds, as they can be hosts of the influenza virus (bird flu);
- exotic species, fish, ornamental birds and bees as they may transmit diseases that do not exist in Brazil;
- meat of any animal species, fresh or processed (e.g. sausages, hams, smoked, salted, canned), as they can contain infectious agents;
- milk and dairy products such as cheese, butter, milk fudge, yogurts, as they require special storage conditions and can also contain infectious agents;
- bee products (e.g. honey, wax, propolis, etc.), as they can contain infectious agents;
- Eggs and egg by-products, as they require special storage conditions and may contain infectious agents;
- fish and fish by-products, as they require special storage conditions and may contain infectious agents;
- semen and embryos for animal propagation, increasing the risk of disease transmission;
- veterinary biological products (serum, vaccines and drugs) must be registered with Brazil’s Ministry of Agriculture, Livestock and Supply (MAPA);
- animal feed (food, biscuits for dogs and cats, chew toys) must be registered with MAPA;
- soils;
- raw untreated wood;
- pesticides;
- fertilizers;
- biological material for scientific research, among others, such as specimens of animals, plants or their parts and kits for laboratory diagnosis;
- food served on board international ships or aircraft entering Brazilian territory; and
- animal and vegetable products bought at duty free shops abroad.
(Source: Infraero/Passenger's Guide)

Which products are allowed?

- Oils;
- certain plant products (manufactured, vacuum packaged, canned, pickled and with other preservatives);
- chocolate;
- beverages in general (teas, juices and soft drinks);
- ready-to-use and packaged Yerba Mate;
- packaged powder for ice creams and desserts;
- packed starches;
- margarine and cocoa paste;
- instant coffee;
- roasted and ground coffee;
- refined and packed glucose and sugar; and
- cigarettes, unless they have been manufactured in Brazil for sale abroad or cannot be sold in their country of origin.
(Source: Infraero/Passenger's Guide)

How are wooden packaging and supports controlled so as not to introduce pests?

Phytosanitary measures are taken to reduce the risk of introducing and spreading pests to plant life.  For wooden packaging and supports, Brazil follows the guidelines set out in the International Standard for Phytosanitary Measure - ISPM no. 15 - of the International Plant Protection Convention - IPPC - of the United Nations Food and Agriculture Organization (FAO).

According to the Brazilian phytosanitary standards, raw wood in packaging and supports must be treated in the country of shipment. This requirement applies to cages, boxes, cases, anchors, pallets, drums, spools and reels, for example. Official treatment can be confirmed by the existence, on the wood itself, of the international stamp approved by FAO or, as appropriate, by a plant health certificate or certificate of treatment issued or endorsed by the National Plant Protection Organization of the country of origin.

Packaging and supports made of materials other than wood (plastic, cardboard, fibers, etc.) are exempt from these requirements, as well as those consisting of industrialized or processed wood such as plywood and particleboard whose manufacturing process involves heating, gluing and pressure.

Non-certified packaging will be retained by the Brazilian phytosanitary authorities at the port or airport and will only be allowed to enter the country after disinfection, a procedure that can be completed in no less than four days. Otherwise, non-certified packaging will be shipped back to its country of origin or destroyed. In all cases, all costs involved will be borne by the party responsible for the cargo.
(Source: Ministry of Agriculture, Livestock and Supply of Brazil)

What must foreigners do if they are temporarily bringing "accompanied baggage" (goods, etc.) with them into the country?

Foreigners entering the country with goods for personal use/consumption whose global value exceeds US$ 3,000.00 must submit their “Traveler’s Electronic Declaration of Goods” – or “e-DBV” – at www.edbv.receita.fazenda.gov.br. Upon arrival, they must proceed to the "goods to declare" line to register the goods previously described in the e-DBV. The documentation provided by customs upon arrival must be kept by the foreign traveler for presentation to customs officials on the return trip. More information: http://www.receita.fazenda.gov.br/Principal/Ingles/Versao2/default.asp (Source: Brazilian Inland Revenue Service; document in Portuguese)

Why is it important to fill out the Travelers' Electronic Declaration of Goods (e-DBV) correctly?

Special customs treatment for temporary admission -- meaning that no taxes will be charged -- will be granted to travelers residing abroad who enter the country carrying goods for personal use and consumption and submit a properly filled out e-DBV form.

The temporary admission policy applies to the following goods, among others:

- portable devices for recording or reproducing sound and image, accompanied by a suitable quantity of the devices’ corresponding physical means for recording, (i.e. batteries and accessories);
- manual tools and objects, including laptops, to be used for professional or recreational activities;
- articles of clothing and their accessories and personal ornaments;
- hygiene and beauty products;
- binoculars and cameras, accompanied by compatible quantities of batteries and accessories;
- portable musical instruments;
- cell phones;
- child strollers and auxiliary equipment used by travelers with special needs;
- equipment for sporting activities to be used by the traveler; and
- portable dialysis devices and similar medical equipment items.

The temporary admission policy (no taxes charged) may also apply to goods to be used for the following purposes, among others:

- Fairs, exhibitions, congresses and other scientific or technical events;
- Scientific research or expeditions, provided that they are related to projects authorized beforehand by the National Science and Technology Council;
- Shows, exhibitions and other artistic or cultural events;
- Sports competitions and exhibitions;
- Trade or industrial fairs and exhibitions; and
- Trade promotion, including not-for-sale samples and samples used by sales representatives.

Attention:

When going for their return trip, travelers must present the goods cleared for temporary admission into Brazil at the Brazilian Inland Revenue Service (“Receita Federal”) office with jurisdiction over the place of boarding.

• Travelers who are not required to fill out the e-DBV but wish to obtain proof of regular entry of goods into Brazil must proceed to the "goods to declare" line and present the duly completed and signed e-DBV to the customs authorities.
• It is recommended that travelers who wish to leave the country again carrying goods brought as baggage on the current trip complete the e-DBV and proceed to the "goods to declare" line, even if the traveler is under no obligation to do so, in order to ensure the nationalization of the goods and prevent issues related to tax exemption limits on subsequent trips.
• The documentation proving the lawful entry of the goods assures the traveler that no taxes may be charged over such goods after his return to the country.
(Source: Internal Revenue Service of Brazil)

What rules apply for buying goods at Duty Free shops in Brazil?

International visitors, as identified by appropriate documentation and their boarding card or international transit card, may buy goods at duty free shops in Brazil located at the initial airport of arrival before their accompanying baggage is examined at customs. Notwithstanding tax exemption applied to accompanying baggage, travelers can buy tax-exempt goods at a duty free shop in Brazil upon their arrival to the country up to a total value of US$500, or an equivalent amount in another currency.
Goods bought by travelers in duty free shops are subject to the following quantity limits:
- 24 bottles of alcoholic beverages, provided that the maximum limit of 12 bottles by type of alcoholic beverage is observed;
- 20 packs of cigarettes;
- 25 units of cigars or cigarillos;
- 250 grams of pipe tobacco;
- 10 units of toiletries, including cosmetics; and
- 3 watches, machines, devices, equipment items, toys, games or electric or electronic instruments.

More information can be found at: http://www.receita.fazenda.gov.br/principal/Ingles/faq.htm (Source: Internal Revenue Service of Brazil)

How much in cash or travelers' checks are travelers allowed to bring into Brazil and/or leave the country with?

No limit is imposed on the amount of cash or travelers' checks foreign visitors can bring to or from Brazil. However, for cash or travelers' checks exceeding R$10,000, or the equivalent amount in other currencies, the e-DBV form issued by the Internal Revenue Service of Brazil must be filled out.  You can find it on the website www.edbv.receita.fazenda.gov.br (Source: Central Bank of Brazil)

How should canes, crutches, walkers and other similar devices be carried?

Canes, crutches, walkers and similar devices referred to as "technical aids" can be carried onto the aircraft. However, when the size of the technical aid is too big for the aircraft or security requirements restrict them from being brought into the cabin, these aids will have to be stowed and transported in the luggage compartment and will be treated as priority luggage. (Source: Infraero)

What are the rights of passengers in the case of delayed or canceled flights?

In case of delayed or canceled flights and denied boarding (due to operational safety, change of aircraft, overbooking, etc.), passengers with boarding passes are entitled to material assistance, which involves communication, food and accommodation.

These measures are intended to minimize discomfort for passengers while they wait for their flight. The level of assistance offered by the airline is based on a formula that takes into consideration the wait time from the moment a flight is delayed or canceled or boarding is denied:

- Starting at one hour: communication (Internet, phone calls, etc.).
- Starting at two hours: food (voucher, snack, beverages, etc.).
- Starting at four hours: accommodation or lodging (if applicable) and transportation from the airport to the place of accommodation.

If the passenger is in his domicile, airlines are only required to offer transportation to his/her residence and from there back to the airport.

If the delay exceeds four hours (or the airline knows beforehand that it will take this long) or the flight is canceled, the airline must offer, in addition to material assistance, rebooking or refund to passengers. Such assistance must also be offered to passengers who are already on board the aircraft if necessary. The airline may discontinue the provision of material assistance once immediate boarding is announced.
(Source: Infraero)

What can passengers expect if an airport is closed due to adverse weather or operational conditions?
Passengers have the same rights to material assistance, rebooking or a refund if the delay is caused by adverse weather or operational conditions.
(Source: Infraero)

What are the rules for luggage in domestic flights?

The main rules for luggage can be found in the Passenger's Guide at: http://www.infraero.gov.br/images/stories/guia/guiadopassageiro_infraero.pdf

On average, each passenger can carry up to 23kg (50.7 lb) on domestic flights. The airline can charge up to 0.5 percent of the airfare per kilogram of excess weight at check-in. The company can also refuse to transport excess baggage or transport it on another flight. Sporting goods in general (surfboards, bicycles, etc.), musical instruments and other special types of luggage must be treated as ordinary luggage. For more information, travelers should contact their airline directly.
(Source: Infraero/Passenger's Guide)

Who is responsible for returning luggage?

The airline must return a passenger’s luggage in the same condition in which it was checked. The airport administrator is required to keep the baggage handling system and equipment in good working order. (Source: Infraero)

What should a passenger do if there are problems with the return of his or her luggage?

When you buy an airline ticket, you enter into a contract with the airline. Therefore, if a passenger feels that he or she was harmed or that his or her rights were not respected, they should get in touch with the airline first to claim their rights as a consumer. After filing a complaint with the airline and receiving a registration number, passengers can also file a complaint against the airline with Brazil’s National Civil Aviation Agency (ANAC), which is in charge of regulating and inspecting all civil aviation activities in Brazil.

Complaints can be filed by calling toll free 0800-725-4445, or online at http://www2.anac.gov.br/portal/cgi/cgilua.exe/sys/start.htm?sid=348, or at the ANAC customer service offices located in the Brasilia airport. ANAC will assess the complaint and if it finds that civil aviation rules were not complied with, it can apply administrative penalties to the airline in question. (Source: Infraero)

Is a limit imposed on foreign exchange transactions in cash, prepaid cards or travelers' checks?

No limit is imposed on foreign exchange transactions in Brazil. However, for transactions exceeding R$ 10,000, the amount in reais must be submitted or received by bank transfer or check. (Source: Central Bank of Brazil)

Where can foreign currency be exchanged in Brazil?

Foreign currency can only be exchanged at institutions authorized by the Central Bank of Brazil (BCB) such as banks, other financial institutions, and shops operating as their representatives. Banks, or exchange bureaus, are commonly found in airports or shopping malls. An up-to-date list of foreign currency exchanges is available at http://www.bcb.gov.br/?INSTCRED (in Portuguese).

See also the "Câmbio Legal" app, where you can locate currency exchange institutions throughout the country and easily find the nearest place to buy or sell foreign currency, withdraw Brazilian reais or exchange coins for reais. You can also visit:
http://www.bcb.gov.br/dinheirobrasileiro/en/segunda-familia-cedulas.html. (Source: Central Bank of Brazil)

Is it possible to exchange currency at ATMs?

Yes. Many institutions operating in the exchange market have ATMs specifically designed for foreign currency exchange. The limit per transaction is US$3,000 (or the equivalent amount in other currencies). (Source: Central Bank of Brazil)

What documents are travelers required to submit in order to buy reais?

For purchases of up to US$3,000 (or the equivalent amount in other currencies), travelers need only submit the identification document they used to enter Brazil, such as a passport or identity card, as in the case of visitors from MERCOSUR. For amounts above US$3,000, travelers must declare the purpose of the reais purchase. (Source: Central Bank of Brazil)

Can international cards be used to make payments?

Yes. Credit cards, debit cards and/or prepaid cards from established global brands are accepted at most Brazilian commercial establishments. (Source: Central Bank of Brazil)

Can international cards be used to make withdrawals at ATMs?

Yes. Foreign travelers can withdraw reais at ATMs with credit cards, debit cards and/or prepaid cards from established global brands. (Source: Central Bank of Brazil)

Is it possible to sell any left-over reais?

Yes. It is recommended that foreign travelers keep the receipt issued at the time of purchase.  Proof of purchase may be requested by the authorized institution when selling back left-over reais. (Source: Central Bank of Brazil)

Do mobile devices such as smartphones work in Brazil?

Yes, smartphones (cell phones with Internet access) will work in Brazil and operate in the local radio frequency bands intended for 2G, 3G or 4G services (Brazil’s 4G operates on the 2.5 GHz spectrum band). (Source: Ministry of Communications of Brazil)

How can a foreign visitor buy a local mobile phone line?

The private mobile phone carriers Oi, Vivo, Claro, Tim, CTBC, Sercomtel and Nextel provide mobile phone services in Brazil (each with an area assigned to them). Mobile phones and SIM cards can be bought at these carriers’ stores, which are commonly located in high-traffic venues, such as airports and shopping malls. Visitors can buy a SIM card from a national carrier and use it in their handset (if it accepts SIM cards). SIM cards can be bought at newsstands, lottery shops, shopping malls, and many other outlets. (Source: Ministry of Communications of Brazil)

Is it necessary to show any documents to buy a mobile phone line?

Hiring a prepaid or postpaid plan requires the customer to present some form of identification. Foreigners can present their passport as identification to hire service plans. Refillable mobile phone credits can be bought at various outlets such as supermarkets, lottery shops, points of sale managed by carriers, and newsstands. (Source: Ministry of Communications of Brazil)

Will free Wi-Fi access be available during the World Cup?

There will be both free and paid Wi-Fi access offered. Anatel will provide a publicly-available database via the Fique Ligado (“Stay Connected”), containing information updated every months on the Wi-Fi networks maintained by wireless providers, according to their operating area. The database includes information on: location, carrier, location category (e.g. gym, airport, coffee shop, etc.), type of access (free-of-charge or paid public access), minimum and maximum speed, etc.
It will be possible to search the database by different criteria, such as:
- Region and by neighborhood;
- Location of large public events.  For example, under this option, there will be a map of Brazil featuring a picture and name of the stadiums where events will be held along with available Wi-Fi access points.

The Anatel system is available at this link: http://sistemas.anatel.gov.br/sgmu/fiqueligado/wifi.asp

Free Wi-Fi access will be available in the airports related to the event: Congonhas, Santos Dumont, Galeão, Confins, Recife, Salvador, Fortaleza, Manaus, Natal, Porto Alegre, Curitiba, Cuiabá, Brasília and Guarulhos.

In airports managed by Infraero – Congonhas, Santos Dumont, Galeão, Confins, Recife, Salvador, Fortaleza, Manaus, Natal, Porto Alegre, Curitiba e Cuiabá – free Wi-Fi is available only in the boarding areas.

To access the free Wi-Fi available at the airports you may need to submit your boarding pass numbers, or provide information requested by national carriers (who also provide their own Internet access to their customers at airports).
(Source: Brazilian Ministry of Communications/Infraero)

Will 4G technology be available in Brazil during the World Cup?

4G technology, which allows for high-speed mobile Internet access, is available in Brazil in the six host cities that held matches during the FIFA Confederations Cup Brazil 2013: Brasília, Recife, Salvador, Rio de Janeiro, Fortaleza and Belo Horizonte. By December 31, 2013, 4G technology will be available in the other host cities of the 2014 FIFA World Cup Brazil. Initially, 4G technology will operate at the 2.5 GHz radio frequency in Brazil. This band is the same one used in 27 countries in Europe, Asia and the Middle East today. Other countries are planning to deploy new technology on the same frequency chosen by Brazil.
(Source: Ministry of Communications of Brazil)

Will it be possible to use 4G technology on mobile devices?

4G technology can only be used on devices that are compatible, such as smartphones or tablets allowing Internet access at 2.5 GHz. (Source: Ministry of Communications of Brazil)

Will 4G mobile devices also work on 2G and 3G networks?

Yes. 4G mobile devices work on 2G and 3G networks. Users who hire a 4G service provider in Brazil will be able to use the 3G network in areas where the new technology is not available yet. (Source: Ministry of Communications of Brazil)

Do foreign visitors need to have an international driver's license to drive in Brazil?

Licensed motor vehicle drivers from a foreign country can drive in Brazil with the following documents:
- International Driving Permit (IDP) or a driver's license from another country that is a signatory to international conventions or agreements ratified by Brazil, provided that the license is valid and it is used within Brazil’s regular maximum stay of 180 days.
- Identification document.

After the 180-day period of regular stay in Brazil, if foreign visitors wish to continue to drive a motor vehicle, they must undergo a physical and mental fitness test and a psychological assessment, according to Article 147 of the Traffic Code B for the respective driving category, in order to qualify for a Brazilian driver's license.

Foreign drivers with a license that is not recognized by the Brazilian government can, within the regular period of stay in Brazil and provided that they can be criminally prosecuted in Brazil, drive in Brazil by exchanging the driver's license of their country of origin for the national equivalent at the qualified traffic department in the states or the Federal District.  In addition, foreign visitors must successfully undergo a mental and physical fitness test, a psychological assessment, and a driving test. (Source: Ministry of Cities of Brazil)

Which numbers can an international visitor call in case of emergency (police, fire department, etc.)?

In case of emergency, the main numbers a foreign visitor can call are the following:
- Urgent mobile health care service (SAMU): 192
- Fire Department: 193
- Military Police: 190
- Civil Police: 197
- Civil Defense: 199

How can international visitors call from one state or city to another?

For national calls within the same city, foreign visitors need only dial the number they wish to reach.
For calls between different cities: 0 + carrier code + city code + phone number
(Source: Ministry of Communications of Brazil)

How can international visitors make collect calls?

For collect calls from Brazil: 90 + carrier code + city code + phone number

For service lines (900, 0800, 0900, 0300, 800), it is not necessary to dial the carrier code. The price of the calls will vary according to the carrier.
(Source: Ministry of Communications of Brazil)

How can international visitors call abroad?

For international calls from Brazil dial: 00 + carrier code + city code + phone number

The cost of each call will vary according to the carrier. Brazil's international phone code is 55.
(Source: Ministry of Communications of Brazil)

Can international visitors use Brazilian public hospitals if necessary?

Public health care services in Brazil are free of charge and can be used by foreign visitors in urgent cases and emergencies. Care is available through two services: Mobile Emergency Service (SAMU) and First-Aid Units (UPA).

The SAMU is an ambulance dispatch service providing 24-hour emergency care to the population, by calling 192 toll free.  The ambulances are able to pick up patients anywhere: homes, workplaces and public roads and include teams of doctors, nurses, nursing assistants and paramedics trained in first-aid for trauma, clinical, pediatric, surgical, gynecological, obstetric and mental health cases.  These qualified teams assess and refer patients to the nearest appropriate health facility.

The 24-hour UPAs provide first-aid care to patients affected by acute clinical problems, trauma patients and those requiring surgery by stabilizing them and performing initial diagnostic investigations, and assessing the need to refer patients to hospitals for more in-depth care. In addition, 12 referral hospitals are available to international visitors. (Source: Ministry of Health of Brazil)

Hospitals of reference during major events in Brazil

Amazonas - Manaus
Hospital Pronto Socorro
(92) 3647-1750
Av. Cosme Ferreira, 3775 - Manaus - AM, 69085-015

Mato Grosso - Cuiabá
Hospital Pronto Socorro Municipal de Cuiabá
(65) 3617-7812
Avenida General Vale, 192 (Bandeirantes) CEP:78010100

Distrito Federal - Brasilia
Hospital de Base do Distrito Federal
(61) 3315-1200
SMHS - Área Especial - Q. 101 - Brasília - DF

Ceará - Fortaleza
Hospital José Frota
(85) 3255-5000
Rua Barão do Rio Branco, 1836 / Centro - Fortaleza - CE

Rio Grande do Norte - Natal
Hospital Monsenhor Walfredo Gurgel
(84) 3232-5138 / 5139
BR 101, Km 0, Lagoa Nova - CEP: 59.064-901 - Natal - RN

Pernambuco - Recife
Hospital Getúlio Vargas - Hospital da Restauração
(81) 3181.5400 // 0800.286.2828
Rua Dona Maria Augusta Nogueira, 519, Bongi

Bahia - Salvador
Hospital Roberto dos Santos
(71) 3387-3429
Rua Direta do Saboeiro s/nº   - Cabula

Minas Gerais - Belo Horizonte
Hospital João XXIII
(31) 3239-9200
Av. Prof. Alfredo Balena, 400 - Santa Efigênia  Belo Horizonte

Rio de Janeiro - Rio de Janeiro
Hospital Miguel Couto
Hospital Albert Schweitzer (21) 2333-4760
Rua Nilópolis, 329 - Realengo, Rio de Janeiro, 21720-040

São Paulo - São Paulo
Santa Casa de Misericórdia de São Paulo
Casa de Saúde Santa Marcelina
(11) 2176-7000
Rua Dr. Cesário Mota Júnior, 112, Vila Buarque, São Paulo, 01221-020

Paraná - Curitiba
Hospital do Trabalhador
(41) 3212-5700
Av. República Argentina, 4406 - Novo Mundo, Curitiba - PR, 81050-000

Rio Grande do Sul - Porto Alegre
Grupo Hospitalar Conceição
(51) 33574324
Av. Francisco Trein, 596 - Cristo Redentor, Porto Alegre - RS, 91350-200

Where can a visitor get promotional materials (audio and video material, images) related to the event?

The World Cup Portal of the Brazilian Ministry of Sport and Embratur (http://www.visitbrasil.com/) offer promotional materials that can be downloaded and used. (Source: Ministry of Sports of Brazil/Embratur)

Are there rules or restrictions for photographing or filming images of historical monuments and public buildings in Brazil?

Before photographing or filming internal or external images of public buildings, historic sites and parks for future broadcast, international journalists should contact the qualified local administration. Federal, state, and local public institutions have autonomy to set procedures and requirements, which may vary. (Source: Ministry of Culture of Brazil)

What is the voltage used in each host city?

Voltage in Brazil varies between 110V and 220V 60Hz, according to the region. Check the distribution of electrical voltage in Brazil via the following list:

110V:
Bahia, Minas Gerais, Paraná, Rio de Janeiro, São Paulo.

220V:
Acre, Alagoas, Amapá, Amazonas, Ceará, Distrito Federal, Espírito Santo, Goiás, Maranhão, Mato Grosso, Mato Grosso do Sul, Pará, Paraíba, Pernambuco, Piauí, Rio Grande do Norte, Rio Grande do Sul, Rondônia, Roraima, Santa Catarina, Sergipe, Tocantins.

What are the standard electrical sockets used in Brazil? Are they compatible with the standards adopted in other countries?

This is an image of the standard socket used in Brazil:


Important: plug adapters do not change the voltage; they only enable connection to a device.

What are the goods travelers cannot take out of Brazil?

Travelers cannot take the following goods out of Brazil:
- Raw hides and skins of amphibians and reptiles;
- Wild animals, moths and butterflies, and other insects and their products without the official authorization of the Ministry of Environment of Brazil.

Prior authorization from the Ministry of Culture is also required to take the following goods out of the country:
- Any works of art and crafts produced in Brazil up to the end of the monarchic period, those brought from Portugal and incorporated into the national life during the colonial and imperial periods and those produced abroad in the same periods representing Brazilian personalities related to Brazil's history or to landscapes and customs of the country;
- Complete or partial libraries and documentary collections of Brazilian works or works about Brazil published between the sixteenth and nineteenth centuries;
- Collections of periodicals with more than ten years of publication, as well as any old original musical scores or old copies thereof; and
- Rough diamonds.

These goods will be seized by the customs authorities. Travelers transporting these goods can also, as appropriate, be arrested by Brazilian authorities and prosecuted under civil and criminal law. (Source: Internal Revenue Service of Brazil, Guide for Traveler)